One of the biggest mistakes small businesses make is failing to record the details of all customers and potential customers. Your customer database is one of the most valuable resources in your business. A fantastically simple way of building your database is to use Excel.
In this workshop you will learn how to enter client details, what to record, how to sort information and how to export details for use in sales and marketing campaigns.
Learners must be aged 19 at the start of the course.
The half day Customer Database workshop will be highly interactive and to equip you with the skills to implement your learning in your business straight away. The course will be tutored by an experienced business specialist. You will receive feedback throughout the workshop from your tutor who will help you identify how to apply the new skills and knowledge in your business.
You need to be planning to run, or currently running your own small business.
In addition to yourself, a pen and notebook would be useful. Course handouts will be provided
Your tutor will be able to advise you of any follow on or suitable courses. Your tutor will be able to suggest other training available locally that could help you progress your skills as a business owner.
Each half day workshop costs £18.
To book your place on the next workshop please contact Andrew Maliphant or please speak to him 07772 053778.